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There are a few ways to do this. First, put a 10-minute limit on phone calls. Always try to end the conversation first, and do it with grace. Keeping your calls short and friendly will show your professionalism and value of time.

Another way is to take advantage of voice mail. You do not have to answer the phone every time it rings. And now with caller ID you can assess the call as it comes in as to whether to let it go to voice mail or pick it up. Letting the call go can free you to focus on whatever task you were working on when the call came in. Once you finish that task, you can go back and call that person and utilize the 10-minute plan. Use your phone as a tool to increase, not decrease, your effectiveness.

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If you are interested in coaching or have questions, please feel free to contact me.

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